PRIVACY POLICY

Effective Date: 28 April 2025

Iron Teahouse respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Collection of Personal Information

We collect personal information necessary to deliver our products and services. This may include:

Name, email address, and contact details
Billing and payment information
Business-related data shared during coaching or consultancy engagements
Subscription preferences and purchase history
Website usage information (via cookies and analytics tools)

We collect this information directly from you when you:

Sign up for a membership or subscription
Purchase a digital product
Contact us for coaching or consultancy services
Subscribe to our mailing list or complete a form on our website

2. Use of Personal Information

We use your information to:

Provide and manage your subscriptions, products, or services
Respond to your inquiries and deliver support
Send relevant marketing communications (with your consent)
Improve our website, services, and customer experience
Comply with legal and regulatory obligations

3. Disclosure of Personal Information

We will not disclose your personal information to third parties except:

With your explicit consent
To trusted third-party providers who assist in delivering our services (e.g. payment processors, email platforms)
When required by law or court order
In the case of outsourced financial forecasting services, where your consent is obtained in advance and the professional is bound by their own privacy obligations

4. Marketing Communications

By engaging with our services, you agree to receive marketing emails and promotions. You may withdraw your consent at any time by:

Clicking the “unsubscribe” link in any email
Contacting us at admin@ironteahouse.com
We will update your preferences promptly in accordance with the Spam Act 2003 (Cth).

5. Data Security

We take reasonable steps to:

Protect your personal information from misuse, interference, and loss
Prevent unauthorised access, modification, or disclosure
All personal data is stored in secure systems with access limited to authorised personnel only.

6. Access and Correction

You may request access to, or correction of, your personal information held by Iron Teahouse by contacting us. We will respond within a reasonable timeframe in accordance with the APPs.

7. Overseas Disclosure

At present, your information is not disclosed to overseas recipients. If this changes, we will update this policy and ensure compliance with APP 8 (Cross-border disclosure of personal information).

8. Website and Cookies

Our website uses cookies and analytics to improve performance and user experience. You can manage or disable cookies via your browser settings. Usage data is anonymised where possible and not linked to personal information unless you are logged into an account.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. If changes materially affect your privacy rights, we will provide at least 14 days’ notice.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact:

Email: admin@ironteahouse.com
Business Name: Iron Teahouse
ABN: 27684973644

You may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au if you believe your privacy rights have been breached.